The company currently does not have internal software to operate the workflow, so it has to use many 3rd party applications to operate, causing inconvenience to employees, and leading to a bad working experience.
Employees are using 3rd party applications to
The vision is to build an internal app to replace other 3rd party apps (timekeeper, requesting annual leave, creating events, and internal announcement) and deliver a single app experience (one for all).
Besides, Weepaz is integrating Web3 to enhance the employee experience by rewarding NFT, a tokenization system.
Before starting the design, I have some criteria to ensure that the solution provided is good and does not go beyond the scope of the product. The criteria are described by the following questions:
Q1: Who is the user?
A: The user I am targeting is company employees.
Q2: What value proposition for the employees (Admin, Staff)?
A: Admin has a tool to manage employees. Employees have an application to enhance their working experience.
Q3: How this product is operated?
A: Give the company an internal tool.
Q4: How to gain income for our company (WhyDah)?
A: WhyDah offers a good employee experience which also means no income for the company. But if the employees do a better job, the business owner will get more profit from it. It's the company's most valuable income that no one wants to miss out on.
a. Staff (Normal employees)
Q1: What problems you are solving?
A: Help employees log their working hours by timekeepers in-app and other stuff.
Q2: What platform is used?
A: Mobile app for flexible moving, convenient to use everywhere.
b. Admin
Q1: What problems you are solving?
A: Help the admin easily manage their employees.
Q2: What platform is used?
A: Web app is suitable for complex data, management.
Before offering a solution, I conduct research by observing employees performing tasks every workday to find more insight. Here is what I found:
Employees have to check in directly with the timekeeper to open the door. They can use facial recognition, or fingerprints for timekeeping. There are some inconveniences when checking in such as:
Currently, the company doesn’t have a reward to encourage the employee when they perform their work well:
The administrative manager will send announcements or company event announcements via email, but a few employees do not regularly check their email.
In WhyDah every Friday, we have the TGIF event. So, the admin has to create the event content on Padlet (an external app) such as the title, description, and question list.
We also want to identify the employee who works within which Department/Team or Guest. Membership in the department will have different rewards.
Currently, WhyDah is using Tanca (an external app) to request Work from home or Annual leave. So, we want to build this feature to Weepaz to avoid distraction from multiple apps.
Based on the insight from the research in the previous section, the team has groomed & decided to build these features such as:
Check-in/out on the app successfully will open the door & automatically record the time their work to the system then the employee information will display on the wall.
Based on the habit go to work with the employees, So I decided to set the early check-in time as 7:00 AM (make sure no one is go to work sooner this time). In a day, maybe we have too many times go in & go out so the last time the system record is the last time they check out (after 23:59 the system will reset and don’t record).
To encourage the employees, we have to build a rewarding system (EXP, Token) to operate. We consider every good action of an employee to correspond to a mission. When doing a mission, they will get EXP or tokens (based on difficult or easy tasks will get more or less).
I think it’s the benefit that we give to an employee by NFT, token, leave day, or product (depending on what the company is offering).
Level use for
Token use for
Mail is the formal way to get information from managers but people sometimes don’t have the habit of checking updates. Therefore, notifying directly by application across the phone is the best way to get attention but we also set boundaries to ensure the notifications are not spam.
Due to its flexible nature, we started building the events feature. Employees can open the application to view the entire content or ask a question to the presenter in the application without looking at the screen like the old way. Easy for everyone to access whenever you are offline or online.
WhyDah wants to motivate employees by giving them an NFT to represent a team or organization. Why use NFT? Because the NFT is like a memorial item that will be owned by the employee and the NFT is non-transferable, it will stay with the employee during the work experience.
Besides, it will be the identification of which organization the employee belongs to.
Weepaz has a way to sign in differently from other apps. Because of Web3 integration, Weepaz has used a non-custodial wallet to sign in for holding digital assets (NFT, token).
The employee can import their wallet or Weepaz will help them create a wallet.
Here is an Information architecture summary about the main features of Weepaz:
In this step, I frequently used the whiteboard to sketch the UI and discussed it with the stakeholders involved in this project.
When we talk about blockchain, metaverse, crypto in particular, and Web3 in general, we might see something technological, and futuristic. So I decided to choose a dark theme which I have built before to represent that.
Splash & Sign in
Home
Check-in
Progress: Check-in → Success → Open the door & display employee information on the wall
Notification
Event
Profile & Settings
Weepaz is available in Appstore: https://apps.apple.com/be/app/weepaz/id1637617741